Emotional Intelligence – a product manager’s perspective


According to Wikipedia, Emotional intelligence (EI) is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one’s goal(s).

EI wp

As product management professionals, we need the EI skill to master our job of product management. We interact with so many different types of people in and outside our company and so it’s extremely important to have complete control over our emotions.

I’m just sharing my views on EI based on what I’ve read in different articles & books. Hope you like the post.

What EI is NOT about!

  • First of all we need to understand that EI is NOT IQ — IQ is mostly about ‘how smart am I?‘ whereas EI is about ‘how smart is my relationship with others?
  • EI is NOT about the triumph of heart over head
  • EI is NOT the opposite of intelligence

What is EI!

  • EI is a unique intersection of heart and head
  • It is about self-management and self-control
  • It is the ability to refrain from making knee-jerk reactions to our emotions
  • It is the ability of listening to our emotions and acting in the best interests of ours and others

In fact, researchers have found that more than IQ it is EI which determines our success and happiness in life. Let’s practice EI everyday, literally:-)

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About Mohamed-Aneez
Passionate about Product Leadership

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